Field Service Technician – Agricultural Equipment Diagnostics

Greenway Equipment, Inc.; Searcy (AR); On-site; USD 34,000 - 55,000; Full time

Job summary

Greenway Equipment, Inc. in Searcy, AR is seeking a Service Technician to independently diagnose, repair, and maintain customer and dealer-owned agricultural and outdoor power equipment. The role emphasizes John Deere equipment knowledge, field work, and accurate documentation.

You will mentor apprentices, follow safety rules, participate in training, and keep tools and vehicles in good condition while delivering exceptional customer experiences.

Qualifications

• Mechanical, electrical and hydraulic knowledge of John Deere equipment.
• Experience with diagnostic tools and following manuals.
• Ability to diagnose technical issues and document repairs.
• High school education or equivalent requirement; willingness to work extended hours.

Responsibilities

• Performs diagnostics and repairs on John Deere equipment.
• Repairs in the field as required.
• Develops understanding of technology offerings; maintains product knowledge.
• Accounts for billable time and documents diagnostics and repairs on orders.
• Mentors apprentices and junior technicians; follows safety rules.
• Prepares reports and forms; maintains vehicles, inventory, and tools.

Skills

Mechanical systems

Electrical systems

Hydraulic systems

Diagnostics experience

John Deere equipment knowledge

Service Advisor familiarity

Customer service mindset

Education

High school diploma or equivalent

Tools

Technical manuals

Diagnostic tools

Service Advisor software

Job description

Greenway Equipment, Inc. in Searcy, AR is seeking a Service Technician to independently diagnose, repair, and maintain customer and dealer-owned agricultural and outdoor power equipment. The role emphasizes John Deere equipment knowledge, field work, and accurate documentation.

You will mentor apprentices, follow safety rules, participate in training, and keep tools and vehicles in good condition while delivering exceptional customer experiences.