Field Service Technician: John Deere Diagnostics & Repairs

Greenway-Equipment

Elaine (AR)

On-site

USD 42,000 - 64,000

Full time

14 days+

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Job summary

Greenway-Equipment seeks a Service Technician to diagnose and repair John Deere equipment, perform field service, and maintain thorough documentation for repair orders. You will develop a deep understanding of all technology offerings, participate in trainings, mentor apprentices and junior technicians, and uphold safety rules in all assignments.

The role may require extended hours and weekends, with a focus on delivering exceptional customer service to customers across Arkansas and Southeast

Qualifications

Basic understanding of mechanical, electrical, and hydraulic systems used in John Deere equipment.
Experience using special tools and following Technical Manual procedures.
Ability to diagnose technical issues.
Experience with basic computer functions such as Service Advisor or equivalent diagnostic tools.

Responsibilities

Performs diagnostics and repairs on John Deere equipment.
Performs repairs in the field as required.
Develop a thorough understanding of all technology offerings.
Accountable for billable time and thorough documentation of diagnostics and repairs performed on repair orders.
Participate in Training programs required by Greenway Equipment to develop and advance skills and knowledge.
Follows all safety rules and regulations in performing work assignments.
Prepares all reports and forms required in conjunction with work assignments.
Will maintain current product knowledge of John Deere and competitive products.
Maintains condition of vehicles, inventory, tools and equipment.
Mentors Service Technician Apprentices and junior Service Technicians.