Field Service Technician - John Deere Diagnostics & Growth

Greenway-Equipment; Stuttgart (AR); On-site; USD 42,000 - 54,000; Full time

Job summary

Greenway Equipment in Arkansas is seeking a Service Technician to diagnose, service, repair, and maintain John Deere equipment and outdoor power products.

You will perform field repairs, document work thoroughly, and develop product knowledge while mentoring apprentices and junior technicians. The role requires occasional weekend hours, a safety-focused mindset, and a customer-first approach. A strong problem-solving attitude and ability to work independently are essential.

Qualifications

• Basic understanding of mechanical, electrical, and hydraulic systems.
• Experience with special tools and following Technical Manual procedures.
• Ability to diagnose technical issues.
• Experience with basic computer functions such as Service Advisor.
• Work extended hours and weekends.
• High School Diploma, GED, or equivalent.

Responsibilities

• Performs diagnostics and repairs on John Deere equipment.
• Performs repairs in the field as required.
• Develop a thorough understanding of all technology offerings.
• Accountable for billable time and thorough documentation of diagnostics and repairs performed on repair orders.
• Mentors Service Technician Apprentices and junior Service Technicians.
• Follows all safety rules and regulations in performing work assignments.
• Prepares all reports and forms required in conjunction with work assignments.
• Will maintain current product knowledge of John Deere and competitive products.
• Maintains condition of vehicles, inventory, tools and equipment.

Skills

Mechanical systems

Electrical systems

Hydraulic systems

John Deere

Education

High school diploma or GED

Tools

Service Advisor

Job description

Greenway Equipment in Arkansas is seeking a Service Technician to diagnose, service, repair, and maintain John Deere equipment and outdoor power products.

You will perform field repairs, document work thoroughly, and develop product knowledge while mentoring apprentices and junior technicians. The role requires occasional weekend hours, a safety-focused mindset, and a customer-first approach. A strong problem-solving attitude and ability to work independently are essential.