Field Service Technician – Injection Molding (Onsite)

Listgrove Ltd; Illinois; On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k with match

Life insurance

Disability insurance

Vehicle stipend + mileage reimburse.

Tool reimbursement

Cell phone

Laptop

Job summary

ENGEL, a global leader in plastics processing machines, is seeking a Field Service Technician to install and service equipment at customer sites in the Illinois area, provide customer training, and support ongoing operations.

Ideal candidates bring 5+ years in injection molding troubleshooting or field service, familiarity with ENGEL machines and robots, and strong problem-solving, communication, and willingness to travel. Valid passport and REAL-ID license are required.

Qualifications

• 5+ years in injection molding troubleshooting or field service.
• Experience as a Field Service Injection Molding Technician/Service Engineer.
• Knowledge of injection molding process.
• Familiarity with ENGEL machines and robots preferred.
• Alternative machinery field service engineering experience.
• Knowledge of blueprints and schematics to troubleshoot electrical/electronic, hydraulic, and mechanical systems.
• Excellent communication and customer service skills.
• Ability to work independently with minimal back office support.

Responsibilities

• Troubleshoots and repairs injection molding machines and robots, including tests and inspections of mechanical, hydraulic, pneumatic, electrical, and electronic components.
• Performs software and hardware installations.
• Performs all safety checks on equipment.
• Educates customers on equipment operation.
• Manages resolution of customer issues and orders replacement parts as needed.
• Orders replacement parts and diagnoses problems with control systems.
• Instructs other technicians and customer operators on maintenance and safe operations.
• Communicates with Central Service/Manufacturing/Parts Center for problem resolution.
• Provides written reports to the Service Manager.

Skills

Injection molding troubleshooting

Field service experience

Robotics knowledge

Equipment installation

Customer training

Blueprints & schematics

Communication skills

Passport

REAL-ID driver license

Tools

ENGEL machines

Industrial robots

Job description

ENGEL, a global leader in plastics processing machines, is seeking a Field Service Technician to install and service equipment at customer sites in the Illinois area, provide customer training, and support ongoing operations.

Ideal candidates bring 5+ years in injection molding troubleshooting or field service, familiarity with ENGEL machines and robots, and strong problem-solving, communication, and willingness to travel. Valid passport and REAL-ID license are required.