Field Service Technician – Industrial Automation

Solaris Laser; Louisville (KY); Hybrid; USD 44,000 - 52,000; Full time

Job summary

Solaris Laser is seeking a self-motivated Field Service Representative to service and support Markem-Imaje equipment in Louisville, KY and surrounding areas. You will install, repair, and maintain machinery, perform testing, and ensure customer satisfaction through proactive service and knowledge transfer.

The role requires a mechanical or electrical engineering background, 3-5 years of field service experience, and strong communication skills to train customers and collaborate with the sales

Qualifications

• BA or higher is preferred in Mechanical or Electrical Engineering.
• 3-5 years of field service experience is a plus.
• Basic knowledge of electrical, electronic, pneumatic, hydraulic, and mechanical systems.

Responsibilities

• Perform field service repair and maintenance for Markem-Imaje equipment.
• Install new equipment and provide customer training.
• Troubleshoot and resolve field issues.
• Collaborate with sales for demos and follow-up.
• Remain within assigned service territory and manage time effectively.

Skills

Field service experience

Customer relationship management

Troubleshooting

Mechanical knowledge

Electrical knowledge

Education

BA in Mechanical or Electrical Engineering

Job description

Solaris Laser is seeking a self-motivated Field Service Representative to service and support Markem-Imaje equipment in Louisville, KY and surrounding areas. You will install, repair, and maintain machinery, perform testing, and ensure customer satisfaction through proactive service and knowledge transfer.

The role requires a mechanical or electrical engineering background, 3-5 years of field service experience, and strong communication skills to train customers and collaborate with the sales