Field Service Engineer — Industrial Automation

Solaris Laser; Philadelphia (Philadelphia County); Hybrid; USD 44,000 - 52,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Dover Imaging & Identification (DII) - Solaris Laser is seeking a Field Service Representative to service Markem-Imaje equipment in the Philadelphia area. You will install, repair and maintain systems, perform testing, and train customers on proper operation at their sites.

The role requires a engineering background, 3–5 years of field service experience, and strong communication to ensure customer satisfaction. A sign-on bonus is available and compensation reflects hourly contractor activity.

Qualifications

• BA in Mechanical or Electrical Engineering preferred.
• 3–5 years of field service experience a plus.
• Basic knowledge of electrical, electronic, pneumatic, hydraulic and mechanical systems.

Responsibilities

• Perform general field service repair and maintenance to support customers.
• Install, test and commission new equipment in customer sites.
• Troubleshoot and resolve operational issues in the field.
• Provide customer training and conduct demonstrations as needed.
• Collaborate with sales for demos, training, and follow-up activities.

Skills

Field service

Electrical knowledge

Mechanical knowledge

Customer relations

Time management

Education

Bachelor's degree in Mechanical or Electrical Engineering

Job description

Dover Imaging & Identification (DII) - Solaris Laser is seeking a Field Service Representative to service Markem-Imaje equipment in the Philadelphia area. You will install, repair and maintain systems, perform testing, and train customers on proper operation at their sites.

The role requires a engineering background, 3–5 years of field service experience, and strong communication to ensure customer satisfaction. A sign-on bonus is available and compensation reflects hourly contractor activity.