Field Service Technician II - Start-Up & Troubleshooting Pro

Industrial Electric Manufacturing; United States; On-site; USD 60,000 - 80,000; Full time

Job summary

IEM is seeking a Field Service Technician Level II to perform start-up, commissioning, installation, testing, troubleshooting, and service support for IEM equipment in field locations across the United States.

You will analyze system failures, determine root causes, and provide corrective actions with minimal supervision while coordinating with Project Managers and internal teams. Travel up to 75% is required.

Qualifications

• Associate degree or equivalent preferred.
• 1+ years of experience supporting switchgear start-up and commissioning.
• Minimum 1–3 years of related electrical/ mechanical field service experience preferred.
• Ability to read and interpret electrical wiring diagrams, schematics, and technical documentation.

Responsibilities

• Independently perform start-up, commissioning, testing, troubleshooting, service, and repair of IEM equipment, including switchboards, control panels, and power products.
• Install and modify electrical or mechanical components and subassemblies, including panelboard interiors, circuit breakers, bus bars, subpanels, control components, power cabling, and control wiring.
• Attend project meetings and support coordination with contractors, clients, Project Managers, and internal IEM teams.
• Analyze system failures, identify root causes, and determine corrective actions for moderately complex technical issues.
• Troubleshoot electrical circuits, control wiring, and networking equipment.
• Coordinate with Project Managers, manufacturing facilities, engineering, or other internal support teams to resolve field issues.
• Document service activities, root cause analysis, corrective actions, parts usage, and follow-up items.
• Assist with trainingLevel I technicians as needed.

Skills

Electrical knowledge

Troubleshooting

Diagnostics

Communication

Teamwork

Documentation

Mentorship

Safety compliance

Education

Associate degree or equivalent

1+ years start-up experience with switchgear

1–3 years field service experience

Ability to read electrical diagrams

Tools

Electrical testing equipment

Hand tools

Job description

IEM is seeking a Field Service Technician Level II to perform start-up, commissioning, installation, testing, troubleshooting, and service support for IEM equipment in field locations across the United States.

You will analyze system failures, determine root causes, and provide corrective actions with minimal supervision while coordinating with Project Managers and internal teams. Travel up to 75% is required.