Field Service Technician II — Printers & MPS Expert

Toshiba America Business Solutions; Terre Haute (IN); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) plan with match

Life insurance

Paid holidays and vacation

Employee discounts

Job summary

Toshiba America Business Solutions is seeking a Field Service Technician II to service and repair printers, copiers, and related office technology in Fishers, Indiana. You will diagnose issues, perform installations, upgrades, and retrofits, and complete service calls while managing your schedule across the territory.

The role requires hands-on work, a drive for learning, and direct customer interaction. A High School Diploma or GED and 3+ years of technical repair experience are expected.

Qualifications

• Intermediate computer skills and strong electro‑mechanical aptitude.
• High School Diploma or GED required; relevant education/certifications may be considered.
• Ability to lift 50 lbs and perform bending, lifting, and reaching tasks.
• Valid driver's license and auto insurance per policy.

Responsibilities

• Maintain, service, and repair printers, copiers, and other office technology at customer locations.
• Provide product training and support to customers.
• Diagnose equipment issues and perform installations, upgrades, modifications, removals, and retrofits.
• Complete service calls based on priority while managing your schedule effectively.
• Maintain parts inventory, tools, and test equipment, and perform preventative maintenance.
• Complete required Toshiba, dealer, and manufacturer training, and rebuild components in the shop as needed.

Skills

Electro-mechanical aptitude

Intermediate computer skills

Valid driver's license

Lifting ability 50 lbs

Education

High School Diploma or GED

Job description

Toshiba America Business Solutions is seeking a Field Service Technician II to service and repair printers, copiers, and related office technology in Fishers, Indiana. You will diagnose issues, perform installations, upgrades, and retrofits, and complete service calls while managing your schedule across the territory.

The role requires hands-on work, a drive for learning, and direct customer interaction. A High School Diploma or GED and 3+ years of technical repair experience are expected.