Field Service Technician II - Power Systems Start-up

Industrial Electric Manufacturing; Pittsburgh (Allegheny County); On-site; USD 55,000 - 90,000; Full time

Job summary

IEM is seeking a Field Service Technician Level II to perform start-up, commissioning, installation, testing, troubleshooting, and service for IEM equipment. You will be a trusted field contact, providing guidance and on-the-job training to Level I technicians when needed.

The role involves coordinating with Project Managers and internal teams, diagnosing root causes, and documenting actions taken. Travel up to 75% to regional offices and vendor sites is expected.

Qualifications

• Associate degree or equivalent experience in power distribution systems preferred.
• 1+ years of experience supporting switchgear start-up and commissioning required.
• Minimum of 1-3 years of related electrical, mechanical, technical, manufacturing, construction, commissioning, or field service experience preferred.
• Ability to read and interpret electrical wiring diagrams, schematics, work instructions, and technical documentation.
• Ability to safely use hand tools, power tools, and electrical testing equipment.

Responsibilities

• Independently perform start-up, commissioning, testing, troubleshooting, service, and repair of IEM equipment, including switchboards, control panels, and power products.
• Install and modify electrical or mechanical components and subassemblies, such as panelboard interiors, circuit breakers, bus bar, subpanels, control components, power cabling, and control wiring.
• Attend project meetings and support coordination with contractors, clients, Project Managers, and internal IEM teams.
• Analyze system failures, identify root causes, and determine corrective actions for moderately complex technical issues.
• Troubleshoot electrical circuits, control wiring, and networking equipment.

Skills

Diagnostic skills

Troubleshooting

Communication

Teamwork

Documentation

Mentorship

Education

Associate degree or equivalent experience in power distribution systems

Job description

IEM is seeking a Field Service Technician Level II to perform start-up, commissioning, installation, testing, troubleshooting, and service for IEM equipment. You will be a trusted field contact, providing guidance and on-the-job training to Level I technicians when needed.

The role involves coordinating with Project Managers and internal teams, diagnosing root causes, and documenting actions taken. Travel up to 75% to regional offices and vendor sites is expected.