Field Service Technician II: Office Tech & Repairs

Toshiba America Business Solutions, Inc.; Florence (SC); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision

401(k) with company match

Life insurance

Employee assistance programs

Paid holidays & vacation

Career growth opportunities

Job summary

Toshiba America Business Solutions is seeking a Field Service Technician II in Columbia, SC to maintain, repair, and support printers, copiers, and related office technology across a defined territory. You will diagnose issues, perform installations and upgrades, and ensure service quality in customer environments.

Ideal candidates have 3+ years of hands-on repair and service experience on office equipment, solid computer skills, and the ability to lift 50 lbs.

Qualifications

• 3+ years of experience in technical repair, service, installation, training, or support of copier and office equipment.
• Intermediate computer skills and strong electro‑mechanical aptitude.
• Valid driver’s license and auto insurance coverage per Toshiba policy for positions requiring the use of a personal vehicle.

Responsibilities

• Maintain, service, and repair printers, copiers, and other office technology at customer locations
• Provide product training and support to customers
• Diagnose equipment issues and perform installations, upgrades, modifications, removals, and retrofits
• Complete service calls based on priority while managing your schedule effectively
• Maintain parts inventory, tools, and test equipment, and perform preventative maintenance
• Complete required Toshiba, dealer, and manufacturer training, and rebuild components in the shop as needed
• Accurately document service activities and follow safety policies and procedures

Skills

Technical repair

Installation & training

Customer support

Electrical/mechanical aptitude

Education

High School Diploma or GED

Tools

Printer/copier hardware

ID badge systems

Job description

Toshiba America Business Solutions is seeking a Field Service Technician II in Columbia, SC to maintain, repair, and support printers, copiers, and related office technology across a defined territory. You will diagnose issues, perform installations and upgrades, and ensure service quality in customer environments.

Ideal candidates have 3+ years of hands-on repair and service experience on office equipment, solid computer skills, and the ability to lift 50 lbs.