Field Service Technician II – Data Center Cooling

Nortek; Madison (WI); On-site; USD 65,000 - 90,000; Full time

Job summary

Nortek Data Center Cooling is seeking a Field Service Technician – Data Center to address warranty issues, provide technical guidance to end users and outside sales reps, and ensure timely service on cooling systems.

You will commission, repair and service mechanical and electrical equipment for Data Center projects, review orders and diagrams, and collaborate with building owners, contractors, engineers, and local service providers to deliver reliable, cost-efficient solutions.

Qualifications

• HVAC electromechanical installation and troubleshooting experience.
• Willingness to travel up to 85% to sites.
• Ability to read blueprints, plans, and manuals.
• Strong customer service and communication skills.
• Ability to work independently with outside technicians.

Responsibilities

• Commission, repair, and service mechanical and electrical equipment for Data Center Cooling projects.
• Review work orders, blueprints and diagrams to determine tasks, tools, and parts.
• Lead complex jobs with focus on minimizing impact on customer operations and costs.
• Consult with engineering and manufacturing to resolve unusual problems.
• Provide excellent customer service while maintaining professional conduct.

Skills

Blueprints

Customer service

Analytical skills

Excel

Word

Travel readiness

Electromechanical

HVAC servicing

Education

High school diploma or equivalent

Trade/technical certification

Tools

Microsoft Excel

Microsoft Word

Job description

Nortek Data Center Cooling is seeking a Field Service Technician – Data Center to address warranty issues, provide technical guidance to end users and outside sales reps, and ensure timely service on cooling systems.

You will commission, repair and service mechanical and electrical equipment for Data Center projects, review orders and diagrams, and collaborate with building owners, contractors, engineers, and local service providers to deliver reliable, cost-efficient solutions.