Field Service Technician I: Travel-Ready Payments Tech

Crane Payment Innovations; Minneapolis (MN); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Vehicle provided

Overtime pay

Paid time off

Sick time off

Health insurance

Dental/vision insurance

401K

Job summary

Crane Payment Innovations (CPI) in Minneapolis, MN, is hiring a Field Service Technician I for full-time work across the Minneapolis area. You will service, repair, upgrade, and perform preventive maintenance on coin and currency equipment, ATMs, software, and other devices at client sites, coordinating with the branch and service teams.

The role requires travel, strong electromechanical aptitude, and solid communication.

Qualifications

• 1+ years of working in Technical/Field Service position or similar technical profession
• Impeccable Integrity
• Must be able to gain access to highly secured environments; Occupational licenses may be necessary to obtain depending on territory/accounts
• Strong electromechanical aptitude
• Excellent verbal and written communication skills, including a positive, customer-first attitude
• Personable, approachable and able to work easily with others at all levels
• Strong Attention to details - able to proof and prioritize your own work
• Proficient in iOS, MS Office applications and Windows OS
• Ability to set and track goals independently, initiate and follow through on assignments without coaching, and work proactively as a team player
• Able to commit to and meet project deadlines

Responsibilities

• Service, upgrade and perform preventative maintenance on company electromechanical equipment
• Travel by vehicle, daily, to client sites (90%) with overnight travel as needed (10%)
• Work with branch employees to satisfy client needs
• Address customer service requests within the specified contract response time
• Extended Hours Coverage periods and ‘On-Call’ duty where applicable
• Safeguard and maintain a balanced vehicle stock parts inventory
• Upkeep and cleanliness of company issued vehicle including scheduled service intervals
• Safeguarding of any company issued assets including tablet computer and mobile phone
• All other duties as required

Skills

Technical/Field Service

Electromechanical aptitude

Communication skills

MS Office

iOS

Windows OS

Goal setting

Team player

Attention to detail

Tools

Tools not specified

Job description

Crane Payment Innovations (CPI) in Minneapolis, MN, is hiring a Field Service Technician I for full-time work across the Minneapolis area. You will service, repair, upgrade, and perform preventive maintenance on coin and currency equipment, ATMs, software, and other devices at client sites, coordinating with the branch and service teams.

The role requires travel, strong electromechanical aptitude, and solid communication.