Field Service Technician I — Payments & ATM Maintenance

Crane Payment Innovations Inc.; Philadelphia (Philadelphia County); On-site; USD 48,000 - 55,000; Full time

Benefits offered by this job

Competitive salaries

Paid time off

Sick time off

Medical, dental, & vision insurance

Flexible spending accounts

Job summary

Crane Payment Innovations (CPI) is hiring a Field Service Technician I to service the Philadelphia area and support South Jersey. The role involves traveling daily to client sites to service coin and currency equipment, ATMs, and software, with on-site maintenance and customer liaison responsibilities.

The ideal candidate has 1–3+ years in technical service, strong electromechanical aptitude, and excellent communication skills.

Qualifications

• Must be able to travel and service equipment at client sites 90% of the time with about 10% overnight travel.
• Strong electromechanical aptitude and hands-on repair skills.
• Excellent verbal and written communication and a customer-first mindset.

Responsibilities

• Travel by vehicle daily to client sites for service and maintenance.
• Service, upgrade and perform preventative maintenance on customer equipment.
• Address client service requests within contract response times.
• Maintain vehicle and parts inventory and ensure tools and devices are accounted for.
• Collaborate with branch staff to meet client needs and uphold service quality.

Skills

Electromechanical aptitude

Communication skills

Customer service

Multi-tasking

Team player

Tools

iOS

MS Office

Windows OS

Job description

Crane Payment Innovations (CPI) is hiring a Field Service Technician I to service the Philadelphia area and support South Jersey. The role involves traveling daily to client sites to service coin and currency equipment, ATMs, and software, with on-site maintenance and customer liaison responsibilities.

The ideal candidate has 1–3+ years in technical service, strong electromechanical aptitude, and excellent communication skills.