Field Service Technician I — On‑Site Payments Equipment

Crane NXT, Co.; Denver (CO); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Company vehicle

Paid time off

Medical, dental, & vision insurance

401K with company contribution

Sick time off

Flexible spending accounts

Life insurance and disability benefits

Paid training

Job summary

Crane Payment Innovations (CPI), part of Crane NXT, is seeking a Field Service Technician I to support Denver and surrounding area. You will service and maintain coin, currency equipment, ATMs, software and office devices at client sites, in coordination with branch sales and service teams.

After training, you will rotate with other technicians and travel to Western Nebraska and South Wyoming as required. The role offers a company vehicle, comprehensive benefits and a performance-based incentive

Qualifications

• Must have 2+ years in technical or field service roles.
• Demonstrates integrity and trust in client environments.
• Able to access highly secured environments; licenses may be needed depending on territory/accounts.
• Strong electromechanical aptitude and troubleshooting skills.
• Excellent written and verbal communication with a customer-first attitude.
• Personable and able to work with stakeholders at all levels.
• Detail-oriented with the ability to plan and prioritize work.
• Proficient in iOS, MS Office and Windows OS.
• Able to set goals and work independently while coordinating with team.

Responsibilities

• Service, upgrade and perform preventative maintenance on company electromechanical equipment
• Travel daily to client sites (90%) with occasional overnight travel (10%).
• Work with branch employees to satisfy client needs
• Address customer service requests within contract response time
• Extended hours coverage and on-call duties where applicable
• Safeguard and maintain vehicle parts inventory
• Upkeep and cleanliness of company issued vehicle and equipment
• Safeguarding of company assets including tablet and mobile phone
• All other duties as required

Skills

Technical/Field Service

Integrity

Access to secured environments

Electromechanical aptitude

Verbal & written communication

Team player

Attention to detail

iOS proficiency

MS Office & Windows OS

Goal setting & independence

Tools

None

Job description

Crane Payment Innovations (CPI), part of Crane NXT, is seeking a Field Service Technician I to support Denver and surrounding area. You will service and maintain coin, currency equipment, ATMs, software and office devices at client sites, in coordination with branch sales and service teams.

After training, you will rotate with other technicians and travel to Western Nebraska and South Wyoming as required. The role offers a company vehicle, comprehensive benefits and a performance-based incentive