Field Service Technician I — Remote Site IT Pro

Shine Management Inc. & Shine Systems; Augusta (GA); On-site; USD 50,000 - 70,000; Full time

Job summary

Shine Management Inc. & Shine Systems is seeking a Level 1 Field Service Technician in Augusta, Georgia. The ideal candidate should possess mid-level technical skills and be capable of working both independently and in collaborative settings.

Responsibilities include providing Tier I and II support, performing server installations, administering systems, and troubleshooting various hardware/software. Candidates must have relevant experience and certifications, as well as an active TS/SCI clearance.

Qualifications

• Active TS/SCI clearance required.
• DoD 8570.01-M IAT level II certification is necessary.

Responsibilities

• Provide Tier I and II support at remote field and garrison sites.
• Perform server and desktop installation and basic cabling.
• Administer desktop and server systems connected to networks.
• Manage desktop system operations including account monitoring.
• Run entire remote site independently in demanding environments.
• Maintain cryptographic devices and keys.
• Troubleshoot, maintain, and repair various hardware/software.

Skills

Technical support skills

Systems administration

Troubleshooting

Hardware and software repair

Education

High School Diploma and 6 years of relevant experience

Associate’s Degree and 4 years of relevant experience

Bachelor’s Degree and 2 years of relevant experience

Job description

Shine Management Inc. & Shine Systems is seeking a Level 1 Field Service Technician in Augusta, Georgia. The ideal candidate should possess mid-level technical skills and be capable of working both independently and in collaborative settings.

Responsibilities include providing Tier I and II support, performing server installations, administering systems, and troubleshooting various hardware/software. Candidates must have relevant experience and certifications, as well as an active TS/SCI clearance.