Remote IT Field Technician – On-Site Travel

PruittHealth; Columbia (SC); Remote; USD 45,000 - 65,000; Full time

Job summary

PruittHealth is seeking a Remote Field Technician to support partners across Columbia, SC and Augusta, GA. You will troubleshoot end-user devices, work with Citrix and Windows servers, and provide on-site and remote assistance.

The role emphasizes strong communication, accurate documentation, and the ability to manage multiple tickets while traveling between sites. Travel between Columbia and Augusta is required.

Qualifications

• High school diploma or IT/college degree.

Responsibilities

• Provide excellent customer service to partners on-site and via phone.

Skills

Troubleshooting

Customer service

Communication

Time management

Multitasking

Education

High School Diploma or IT/College degree

A+ Certification

MCDST

Tools

TeamViewer

AnyDesk

RDP

Zoom

Windows Servers

Citrix tools

Job description

PruittHealth is seeking a Remote Field Technician to support partners across Columbia, SC and Augusta, GA. You will troubleshoot end-user devices, work with Citrix and Windows servers, and provide on-site and remote assistance.

The role emphasizes strong communication, accurate documentation, and the ability to manage multiple tickets while traveling between sites. Travel between Columbia and Augusta is required.