Field Service Technician – Remote Site Support (C4IM TS/SCI)

Shine Management Inc. & Shine Systems; Charlottesville (VA); On-site; USD 50,000 - 70,000; Full time

Job summary

Shine Management Inc. & Shine Systems is looking for a Level 2 Field Service Technician in Charlottesville, Virginia. The technician will provide Tier I and II support, perform server and desktop installations, and manage desktop systems. Candidates should have relevant technical certifications and experience working independently and as part of a team.

Requirements include a bachelor's degree with four years of experience or equivalent credentials, along with an active TS/SCI clearance. Join us to contribute to mission-critical operations.

Qualifications

• DoD 8570.01-M IAT level II certification required.
• Active TS/SCI clearance is necessary.
• Experience in both team and independent environments.

Responsibilities

• Provide Tier I and II support at field and garrison sites.
• Perform server and desktop installation and cabling.
• Administer desktop and server systems in networks.
• Manage desktop systems including account and security functions.
• Run entire remote sites independently in austere conditions.
• Maintain cryptographic devices and perform troubleshooting.

Skills

Technical support skills

Troubleshooting

Systems administration

Leadership

Education

High School Diploma with 8 years experience

Associate's Degree with 6 years experience

Bachelor's Degree with 4 years experience

Master's Degree with 2 years experience

Job description

Shine Management Inc. & Shine Systems is looking for a Level 2 Field Service Technician in Charlottesville, Virginia. The technician will provide Tier I and II support, perform server and desktop installations, and manage desktop systems. Candidates should have relevant technical certifications and experience working independently and as part of a team.

Requirements include a bachelor's degree with four years of experience or equivalent credentials, along with an active TS/SCI clearance. Join us to contribute to mission-critical operations.