Field Service Technician - Home Appliance Repair

LG Electronics; Texas; Presencial; USD 35 000 - 41 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

No-cost health benefits for employee &

401(k) with matching contributions

Paid time off

Resumo da oferta

LG Electronics is seeking a Field Service Technician to service appliances in the Anna, TX area. The role involves traveling to customers, diagnosing and repairing major appliances, and maintaining accurate service records.

Candidates should have at least 1 year in a technical role, EPA certification, and a valid driver’s license. Physical lifting up to 50 lbs is required, with performance-based metrics and competitive benefits.

Qualificações

• Minimum 1 year experience in a technical role (Appliance repair preferred).
• Experience repairing major appliances (Refrigeration/sealed systems, cooking, cleaning products).
• Experience in the use of tools and diagnostic test equipment.
• Ability to properly trouble-shoot, diagnose, repair and document product/system issues.
• Meet physical requirements associated with field service repair up to 50 pounds.

Responsabilidades

• Travel offsite to customers' locations to perform maintenance and repair of LG's equipment.
• Proper use of PPE, vehicle and diagnostic tools provided by LG.
• Conducts technical diagnosis and performs specialized repairs on electronics and home appliances.
• Diagnose problems, assess extent, document findings, and decide on repair or part replacement.
• Process paperwork and data entry upon completion of each job.
• Pre-screen next-day service calls with needed information before arriving at customer’s home.
• Meet or exceed company metrics (customer satisfaction, first-time fix, parts management, OT %).

Conhecimentos

Technical experience

Troubleshooting

Ability to use diagnostic tools

Formação académica

EPA Certification

Driver's license

Ferramentas

Diagnostic test equipment

Descrição da oferta de emprego

LG Electronics is seeking a Field Service Technician to service appliances in the Anna, TX area. The role involves traveling to customers, diagnosing and repairing major appliances, and maintaining accurate service records.

Candidates should have at least 1 year in a technical role, EPA certification, and a valid driver’s license. Physical lifting up to 50 lbs is required, with performance-based metrics and competitive benefits.