Field Service Technician – Fiber Internet & Wi‑Fi

Uniti Group Inc.; Elyria (OH); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

401K Plan

Health Savings Account

Life and AD&D Insurance

Educational Assistance Plan

Job summary

Uniti Group Inc. is seeking a Customer Service Technician to install and repair residential and business communications services across the United States. You will use test equipment to support multiple technologies, recommend solutions, and maintain a safe, well-organized service vehicle.

The role involves both indoor and outdoor work, with potential climbing and schedule flexibility. Requirements include a High School Diploma or GED, a valid driver's license, color discrimination ability, and

Qualifications

• Basic technology and math skills required.
• Ability to distinguish color-coded cables.
• Ability to lift up to 50 lbs and sit/stand as required.
• Valid driver’s license with safe driving record.
• Must complete safety training and maintain certification.

Responsibilities

• Install and repair residential and business services (telephone, internet, video).
• Use tools/test equipment for multiple technologies and networks.
• Recommend products/services to meet customer needs.
• Work with buried and aerial plant, climbing poles when needed.
• Operate and maintain company service vehicle safely.
• Work both indoors and outdoors and follow safety standards.

Skills

Tech aptitude

Math skills

Safety awareness

Education

High School Diploma or GED

Tools

Test equipment

Ladders

Hand and power tools

Test vehicle operation

Job description

Uniti Group Inc. is seeking a Customer Service Technician to install and repair residential and business communications services across the United States. You will use test equipment to support multiple technologies, recommend solutions, and maintain a safe, well-organized service vehicle.

The role involves both indoor and outdoor work, with potential climbing and schedule flexibility. Requirements include a High School Diploma or GED, a valid driver's license, color discrimination ability, and