Field Service Technician - Fiber Internet Installations

Uniti Group; Birdsboro (Berks County); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Educational Assistance

Job summary

Uniti Group seeks a Customer Service Technician to install and repair residential and business communications services across diverse environments. You will train with tools and test equipment, assist customers in selecting appropriate services, and work on both buried and aerial plant requiring climbing and ladder use.

Applicants should have a high school diploma or GED, a valid driver’s license, color discrimination ability, and the stamina to lift up to 50 lbs.

Qualifications

• High School Diploma or GED required.
• Valid driver’s license with a safe driving record.
• Ability to lift up to 50 lbs and perform physically demanding tasks.

Responsibilities

• Install and repair residential and business services including telephone, internet, and video.
• Train and work with tools and test equipment to service multiple technologies and network designs.
• Recommend products and services to meet customers’ needs.
• Work in buried and aerial plant, including climbing poles and ladders.
• Safely operate and maintain company service vehicle and drive to various locations.

Skills

Technology literacy

Customer service mindset

Safe driving

Color vision

Physical stamina

Math skills

Education

High School Diploma or GED

Tools

Test Equipment

Ladders

Hand and Power Tools

Vehicle/Van Equipment

Job description

Uniti Group seeks a Customer Service Technician to install and repair residential and business communications services across diverse environments. You will train with tools and test equipment, assist customers in selecting appropriate services, and work on both buried and aerial plant requiring climbing and ladder use.

Applicants should have a high school diploma or GED, a valid driver’s license, color discrimination ability, and the stamina to lift up to 50 lbs.