Field Service Technician - Fiber & Home Internet

Uniti Group Inc.; Hudson (OH); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental, Vision InsurancePlans

401K Plan

Health & Flexible Savings Account

Life and AD&D, Spousal Life, ChildLife

Job summary

Uniti Group Inc. is seeking a Customer Service Technician to install and repair residential and business communications services across the United States. You will train with tools and test equipment to design and support multiple network technologies, while helping customers choose suitable solutions.

The role requires physical tasks, ladder work, and driving a company vehicle. You will follow safety standards, work both indoors and outdoors, and report to the Manager of Local Operations.

Qualifications

• Basic technology and math skills are required.
• Valid driver’s license and safe driving record are required.
• Ability to distinguish colors in use of color-coded cable.
• Ability to lift up to 50lbs and work aloft.
• Ability to successfully complete required safety training.
• Ability to work assigned schedules including day, evening, weekend, and holiday hours.

Responsibilities

• Install and repair residential and business communications services including telephone, internet, and video.
• Train and work with tools and test equipment to provide service of multiple technologies and network designs.
• Recommend products and services that resolve customer needs.
• Work in both buried and aerial plant requiring pole climbing and ladder skills.
• Safely operate and maintain the company service vehicle.
• Work in both inside and outside environments.
• Complete safety training and follow safety standards and regulations.
• Report to the Manager of Local Operations.

Skills

Basic technology

Math skills

Color discrimination

Valid driver’s license

Ability to lift 50lbs

Safety training

Education

High School Diploma or GED

Tools

Test Equipment

Ladders

Hand and Power Tools

Job description

Uniti Group Inc. is seeking a Customer Service Technician to install and repair residential and business communications services across the United States. You will train with tools and test equipment to design and support multiple network technologies, while helping customers choose suitable solutions.

The role requires physical tasks, ladder work, and driving a company vehicle. You will follow safety standards, work both indoors and outdoors, and report to the Manager of Local Operations.