Field Service Technician - Commercial Security & CCTV

Everon; Michigan; On-site; USD 42,000 - 64,000; Full time

Job summary

Everon in the United States is seeking a field service technician to perform routine and emergency service calls, troubleshoot, replace, and repair malfunctioning equipment across customer sites. You will proctor, coach others, provide reliable customer support, and conduct system testing, with emphasis on intrusion, fire, CCTV, intercom, and access control systems.

A valid driver\'s license, 3+ years of experience, and the ability to read blueprints and comply with local/national codes are

Qualifications

• Minimum of high school diploma or vocational training.
• Three or more years of experience.
• Mastery knowledge of troubleshooting commercial intrusion systems, fire systems, CCTV, intercom and access control systems.
• Working knowledge of local and national codes.
• Mastery knowledge of test equipment such as multimeters, battery analyzers and decibel meters.
• Valid driver's license and ability to pass a drug screen.
• Ability to read and interpret blueprints, schematics, diagrams, policies, procedures, etc. as presented in English.

Responsibilities

• Performs routine and emergency service calls, troubleshoots, replaces, and/or repairs malfunctioning equipment.
• Must have an ability to proctor, coach, and teach others.
• Provides reliable, high quality customer support.
• Provides customer instruction on system operation and functionality.
• Performs system testing and signal verification.
• Maintains truck stock/inventory (equipment and tools).
• Organizes and utilizes technical resources, information, material, and support to ensure efficient execution of assigned tasks.
• Ensures the progress and completion of assigned tasks.
• Provides documentation of service and hours worked.
• Completes and submits all required task-related activities, productivity, and other documentation in a timely manner.
• Must have a strong work ethic.
• Must be detail-oriented.
• Must complete other projects, as assigned.

Skills

Troubleshooting commercial intrusion

Fire systems

CCTV

Intercom systems

Access control

Reading blueprints/schematics

Local/national codes knowledge

Driver's license

On-call availability

Education

High School Diploma / Vocational Training

Tools

Multimeters

Battery analyzers

Decibel meters

Job description

Everon in the United States is seeking a field service technician to perform routine and emergency service calls, troubleshoot, replace, and repair malfunctioning equipment across customer sites. You will proctor, coach others, provide reliable customer support, and conduct system testing, with emphasis on intrusion, fire, CCTV, intercom, and access control systems.

A valid driver\'s license, 3+ years of experience, and the ability to read blueprints and comply with local/national codes are