Field Service Technician — Beverage Equipment & Maintenance

ICEE; Atlanta (GA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Company Vehicle

Gas Card

Uniforms

Tools

Cell phone

Tablet

Job summary

ICEE is seeking a Service Technician in the Atlanta area to service a range of equipment including frozen and non-carbonated beverage dispensers. You will respond to dispatched service calls, diagnose issues, perform repairs, and maintain inventory and the company vehicle.

The role requires strong mechanical skills, reliable driving, and the ability to lift heavy loads. Training and company-provided gear are included.

Qualifications

• High School Diploma or equivalent.
• Strong mechanical background.
• Graduate of Technical or Vocational school, preferred.
• Must possess and maintain a valid Real-ID Driver’s License.
• Ability to lift 55 lbs. or more on a regular basis. Occasional lifting in excess of 70 lbs. required.
• Willing and able to drive more than 40% of the time.
• Must have and wear steel-toed shoes.

Responsibilities

• Receives dispatched service calls as assigned and ensures a prompt response based on ETA.
• Performs preventative maintenance, troubleshoots or diagnoses service problems, and completes repairs as needed.
• Maintains inventory and maintenance on equipment such as parts, tools, and the company vehicle.
• Reviews service orders and service performed with the supervisor; informs of customer concerns and upselling opportunities.
• Documents all work performed and closes out all activities upon completion.
• Clearly communicates with customers and co-workers.
• Performs general warehouse duties including cleaning, organizing, rotating product, shipping and receiving of equipment and parts.
• Performs other duties as assigned by Supervisor.

Skills

Mechanical aptitude

Organization & time management

Clear communication

Self-motivated / proactive

Customer relations

Education

High School Diploma or equivalent

Technical or Vocational school graduate (preferred)

Valid Real-ID Driver’s License

Ability to lift 55 lbs. regularly (70+ lbs occasionally)

Willing to drive >40% of the time

Steel-toed shoes required

Job description

ICEE is seeking a Service Technician in the Atlanta area to service a range of equipment including frozen and non-carbonated beverage dispensers. You will respond to dispatched service calls, diagnose issues, perform repairs, and maintain inventory and the company vehicle.

The role requires strong mechanical skills, reliable driving, and the ability to lift heavy loads. Training and company-provided gear are included.