Field Service Technician: Beverage Equipment (Vehicle Included)

ICEE; Chicago (IL); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Company Vehicle & Gas Card

Cell phone & Tablet

Tuition Reimbursement

Paid holidays

Sick time & vacation

Birthday Holiday

Employee Stock Purchase Program

Life Insurance

401(k) Plan

Job summary

ICEE in Chicago is seeking a Service Technician to service ICEE and restaurant equipment, including frozen beverage dispensers, ice makers, and juice dispensers. You will work with minimal supervision, respond to dispatched service calls, perform maintenance, diagnose issues, and complete repairs.

The role requires strong mechanical aptitude, reliable transportation, a valid REAL ID, steel-toed shoes, and the ability to drive more than 40% of the time.

Qualifications

• High School Diploma or equivalent.
• Strong mechanical background.
• Graduate of Technical or Vocational school, preferred.
• Must possess and maintain a valid REAL ID Driver’s License.
• Willing and able to drive more than 40% of the time.
• Must wear steel-toed shoes.

Responsibilities

• Receives dispatched service calls and ensures prompt ETA.
• Performs preventative maintenance, troubleshoots, and completes repairs.
• Checks syrup levels, changes flavors, and cleans around machines.
• Maintains inventory and the company vehicle and tools.
• Documents work performed and closes out activities.
• Communicates with customers and co-workers clearly.
• Performs warehouse duties including cleaning, organizing, shipping and receiving.
• Attends weekly meetings in the Service Center.

Skills

Customer relations

Interpersonal skills

Time management

Self-motivated

Oral and written communication

Mechanical aptitude

Education

High School Diploma or equivalent

Technical or Vocational school graduate, preferred

Valid REAL ID Driver’s License

Job description

ICEE in Chicago is seeking a Service Technician to service ICEE and restaurant equipment, including frozen beverage dispensers, ice makers, and juice dispensers. You will work with minimal supervision, respond to dispatched service calls, perform maintenance, diagnose issues, and complete repairs.

The role requires strong mechanical aptitude, reliable transportation, a valid REAL ID, steel-toed shoes, and the ability to drive more than 40% of the time.