Field Service Technician Automation

AMADA AMERICA; Milwaukee (WI); On-site; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a skilled technician to support customers with automation systems. This role involves troubleshooting mechanical, hydraulic, pneumatic, and electrical systems, ensuring smooth equipment installations, and providing comprehensive training to clients. With responsibilities spanning routine travel and hands-on problem-solving, the position promises an engaging work environment where your expertise will directly impact customer satisfaction. Join a dynamic team that values technical proficiency and customer relations, and enjoy a range of benefits designed to support your well-being and professional growth.

Benefits

Major Medical and Hospitalization

Pharmacy

Dental

Vision

401(k) Plan

Profit Sharing

Life Insurance

Long-Term Disability

12 Paid Holidays

Travel Accommodations

Qualifications

• Proficient in troubleshooting mechanical, hydraulic, pneumatic, and electrical systems.
• Ability to analyze and repair various systems and follow technical drawings.

Responsibilities

• Manage equipment installation processes at customer sites.
• Complete service and expense reports regularly and ensure customer satisfaction.

Skills

Troubleshooting mechanical systems

Troubleshooting hydraulic systems

Troubleshooting pneumatic systems

Troubleshooting electrical systems

Control systems knowledge

Ability to follow layout drawings

Customer relations

Use of hand tools

Operation and programming training

Communication skills in English

Education

4-year degree in Electronics

2-year degree with related work experience

Tools

Volt/Ohm meter

Oscilloscope

Amada applications software

Windows OS

Job description

To support customers with (but not limited to) Amada Automation Systems including core machines. This includes installation, service, operational training, networking, programming training, software training, application training. Territory will include Milwaukee, WI and surrounding states.

ESSENTIAL FUNCTIONS:

• Proficient in troubleshooting mechanical, hydraulic, pneumatic, electrical, control systems as well as networks.
• Able to precisely follow layout drawings and blueprints used in the installation of equipment.
• Complete status (service) reports on a daily basis and expense reports on a weekly basis.
• The ability to communicate in the English language.
• Excellent customer relations and follow-through.
• Managing the total equipment installation process at Customer site entailing use of hand tools, climbing, bending, stooping.
• Operation, applications, software, and part programming capabilities, and customer training of such.
• Use of Amada applications software used in line control and part programming.
• Regular travel within assigned territories.
• Ability to lift up to 50 lbs.

NON-ESSENTIAL FUNCTIONS:

• The ability to communicate in the Spanish language.

REPORTING RELATIONSHIP:

• Reports to Regional Service Manager

SUBORDINATE STAFF:

• None

KNOWLEDGE:

• A 4 yr degree in Electronics or a minimum of a 2 yr degree with related work experience preferred.

SKILLS:

• Ability to analyze and repair mechanical, hydraulic, pneumatic, optical and electrical systems.
• Ability to use hand tools, Volt/Ohm meter and Oscilloscope.
• Working knowledge of computers and Windows OS.
• Ability to read and interpret mechanical and electrical drawings.
• Being accountable and responsible to service and support a customer through all aspects of the customer’s ownership of the machine.

TRAVEL:

• Routine travel within assigned territories with occasional overnight stays.
• Territory: Will include Milwaukee, WI and surrounding states.

PAY RATE: $27.00 - $30.00/HR

BENEFITS:

• Major Medical and Hospitalization
• Pharmacy
• Dental
• Vision
• 401(k) Plan
• Profit Sharing
• Life Insurance
• Long-Term Disability
• 12 Paid Holidays
• Travel Accommodations
• Travel/Mileage Pay
• $200 Work Boot Voucher
• Uniform, laptop, cellphone, toolbox provided

WORKING CONDITIONS:
LIFTING: Average Weight: 50 lb. Frequency: Daily