Field Service Technician

ApTask; Houston (TX); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Subsidized insurance coverage

Job summary

A technology managed services company seeks a Field Printer Repair Technician in Houston, TX. This full-time position involves on-site printer maintenance, troubleshooting, and managing field dispatch operations. Candidates should have at least one year of printer repair and field dispatch experience, possess strong technical and communication skills, and reside near zip code 77013.

Qualifications

• Minimum 1 year of printer repair experience.
• Minimum 1 year of field dispatch experience.
• Strong technical and problem-solving skills with attention to detail.
• Excellent communication and customer service abilities.
• Must reside within or near zip code 77013.
• Valid driver’s license and reliable transportation.

Responsibilities

• Perform on-site diagnostics, troubleshooting, and repairs for printers.
• Handle field dispatch assignments efficiently.
• Drive between client locations (up to 35–40 miles per day).
• Maintain accurate service records, reports, and equipment logs.
• Communicate effectively with dispatch teams and clients.

Skills

Printer repair experience

Field dispatch experience

Technical skills

Problem-solving skills

Communication skills

Customer service abilities

Job description

4 days ago Be among the first 25 applicants.

This range is provided by ApTask. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base Pay Range

$20.00/hr - $22.00/hr

About Client: The client is a technology managed services provider and product reseller that offers Managed Workplace Services including IT solutions, hardware integration, and support services with partnerships with major technology vendors.

Job Title

Field Printer Repair Technician – Houston, TX

Job Description

• Support on‑site printer maintenance and service operations in the Houston, TX area.
• Run cases in the field, dispatched from home, and perform hands‑on troubleshooting, repair, and maintenance of various printer models at customer locations.
• Provide reliable, customer‑focused service while managing field dispatch operations.

Key Responsibilities

• Perform on‑site diagnostics, troubleshooting, and repairs for printers and related equipment.
• Handle field dispatch assignments efficiently while maintaining high customer satisfaction.
• Drive between client locations (up to 35–40 miles per day).
• Maintain accurate service records, reports, and equipment logs.
• Communicate effectively with dispatch teams and clients to ensure timely case resolution.
• Participate in on‑call rotation and provide support after hours as needed.
• Adhere to company safety policies and maintain professionalism.

Required Skills & Qualifications

• Minimum 1 year of printer repair experience.
• Minimum 1 year of field dispatch experience.
• Strong technical and problem‑solving skills with attention to detail.
• Excellent communication and customer service abilities.
• Must reside within or near zip code 77013.
• Valid driver’s license and reliable transportation.

Employment Details

• Seniority level: Mid‑Senior level
• Employment type: Full‑time
• Job function: Other
• Industries: IT Services and IT Consulting

Applicants may be required to attend interviews in person or by video conference and may need to present identity documentation.

Non‑benefitted (other than those mandated under state or federal law). This position does not include paid time off benefits; ApTask offers subsidized insurance coverage to employees.