Field Service Technician

NextGen | GTA: A Kelly Telecom Company; Lubbock (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

A telecommunications company is seeking a Field Service Technician for a 2-month contract in Lubbock, TX. The ideal candidate will have at least 1 year of field service experience, be proficient with hardware repair like printers and PCs, and possess strong troubleshooting and customer service skills. An Associate's degree or equivalent is required, along with a valid driver's license. Join a collaborative team to support a range of clients and enhance the digital workplace environment.

Qualifications

• 1+ years of field service or dispatch repair experience.
• Hands-on experience with hardware like printers and PCs.
• Active driver's license and clean driving record.

Responsibilities

• Troubleshoots and repairs computer systems and hardware.
• Documents, maintains, upgrades, or replaces systems.
• Trains employees and identifies product failures.

Skills

Field dispatch repair

Technical troubleshooting

Customer service

Use of power tools

Lexmark certifications

CompTIA A+

Reliable transportation

Education

Associate's degree or equivalent

Job description

Our client is looking for a Field Service Technician for a 2-month contract in Lubbock, TX 79423.

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.

Contract Duration: 2 months

Required Skills & Experience

• Associate's degree or its equivalent.
• 1+ years of field dispatch repair and hands-on hardware experience (printers, PCs, POS, etc.), break-fix, use of power tools (e.g., drills), and familiar with the ticketing system.
• Lexmark certifications and experience.
• Experience with Lexmark printer break-fix and equipment installs, and HP, Dell, and Lenovo.
• Previous Field Service and/or Desktop, POS, printer Break/Fix experience
• Excellent technical troubleshooting and customer service skills
• Reliable transportation and clean driving record required (This is a driving position - reimbursed accordingly)
• Active driver's license.
• CompTIA A+

What You Will Be Doing

• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
• Documents, maintains, upgrades or replaces hardware and software systems.
• Supports and maintains user account information, including rights, security and systems groups.
• Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
• Determines and recommends which products or services best fit the customers' needs.
• May require an associate's degree or its equivalent.
• Familiar with a variety of the field's concepts, practices, and procedures.Relies on experience and judgment to plan and accomplish goals.
• Performs a variety of complicated tasks.
• Works under general supervision.

Posted By: Joelyn Pasternack