Field Service Technician

Motion Recruitment; Lexington (NE); On-site; USD 28,413 - 40,467; Full time

Job summary

A leading recruitment firm is seeking a Field Service Technician in Lexington, NE. The position involves onsite IT support for various clients, including troubleshooting printers, PCs, and other technology. Candidates should have 3+ years of relevant experience and a valid driver's license. This contract role requires local travel and a focus on customer service. Strong technical skills and reliability are essential for success. Overtime may be required based on project workload.

Qualifications

• 3+ years field dispatch repair experience including printers, PCs, and POS.
• Valid driver's license and reliable personal vehicle required.
• Electro-mechanical and printer hardware support experience are essential.

Responsibilities

• Provide general IT support at client locations.
• Run break-fix and IMAC calls for various technology devices.
• Analyze, troubleshoot, and repair computer systems and peripherals.
• Train employees and maintain service level agreements.

Skills

Field dispatch repair experience

Technical troubleshooting skills

Customer service skills

Lexmark certifications

Experience with HP, Dell, Lenovo devices

Job description

Base pay range: $25.00/hr - $25.00/hr

Direct message the job poster from Motion Recruitment

Field Service Technician

Our client is a multibillion-dollar company that provides end‑to‑end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.

Job Title: Field Service Technician

Duration: 09 months

Type: Contract

Pay Rate: $25/hr. on W2

Additional Notes:

• This role is part of a 9‑month project involving a mix of local and regional travel. Local trips will be within driving distance, allowing the technician to return home daily.
• During regional assignments, candidates will fly to client sites and travel overnight from Sunday to Thursday, returning home at the end of the week.
• The standard work schedule is Monday–Friday, 8 AM–5 PM, with Friday reserved for a remote meeting with the team lead upon returning home. Overtime may be required based on project workload.
• A valid state driver’s license (Real ID compliant), a clean MVR, and a reliable personal vehicle are mandatory for daily travel.
• Electro‑mechanical and printer hardware support experience are the top required technical skills; lack of printer repair experience has been a challenge in previous hiring cycles.
• This is a fully onsite role at client locations in and around Lexington, NE (68850), with candidates expected to live within 100 miles of the job location.
• 2–3+ years of experience is required; Lexmark printer certification is preferred but not mandatory.
• The role does not include on‑call requirements or shift differentials.
• Candidate reviews and interviews will begin immediately (ASAP).

Required Skills & Experience

• 3+ years of field dispatch repair and hands‑on hardware experience (printers, PCs, POS, etc.), break‑fix, use of power tools (e.g., drills), and familiar with the ticketing system.
• Lexmark certifications and experience.
• Experience with Lexmark printer break‑fix and equipment installs, and HP, Dell, and Lenovo.
• Previous Field Service and/or Desktop, POS, printer Break/Fix experience
• Excellent technical troubleshooting and customer service skills
• Reliable transportation and clean driving record required (This is a driving position – reimbursed accordingly)
• Active driver’s license.

What You Will Be Doing

• Driving to client sites and providing general IT support to multiple customers (retailers, banks, etc.)
• Running break‑fix and IMAC calls, and supporting clients, the level of support will vary depending on the customer, but do expect printer, laptop, server, network, and other technology devices.
• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals
• Documents, maintains, upgrades, or replaces hardware and software systems, such as desktops, Point of Sale (POS) devices, and printers
• Trains employees, identifies, analyzes, and repairs product failures, orders, and replaces parts as needed
• Maintain good customer focus, meeting deadlines and service level agreements (SLAs)

Seniority level

• Associate

Employment type

• Contract

Job function

• Information Technology

Industries

• IT Services and IT Consulting

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