Service Technician

CRB Workforce; Fairbanks (AK); On-site; USD 34,440 - 55,104; Full time

Job summary

A workforce solutions provider is seeking a Service Technician to perform equipment repairs and maintenance for multi-function printers. The role requires strong technical skills, excellent customer service, and a valid driver’s license. Ideal candidates will be willing to travel to client sites, including remote locations. This is a direct hire position with competitive compensation starting at $25/hour. Applicants must demonstrate professionalism and a solid background in servicing office equipment.

Qualifications

• Hands-on experience with office equipment repair and maintenance.
• Strong understanding of print processes.
• Ability to work independently and communicate effectively.

Responsibilities

• Perform thorough and efficient equipment repairs.
• Meet or exceed service-level expectations.
• Build and maintain positive client relationships.
• Accurately document service activity.
• Develop and execute preventative maintenance schedules.

Skills

Servicing multi-function printers

Repairing production-level copiers

Excellent customer service

Willingness to travel

Effective time management

Job description

Service Technician

We are currently looking for a Service Technician. We have 2 open positions. Please apply and we can discuss!

Compensation

$25–$40/hour

Type

Direct Hire

Sponsorship Available

No

Key Requirements

• Strong experience servicing multi‑function printers – Canon, Xerox, Ricoh, and Kyocera
• Proven background repairing production‑level copiers and printers, including print drivers and connectivity
• Excellent customer service and professionalism – this is a customer‑facing, field‑based role
• Willingness to travel to client sites, including remote locations requiring plane travel
• Must have a valid driver’s license, personal vehicle, proof of insurance, and ability to pass a background check

Qualifications

• Hands‑on experience with office equipment repair and maintenance
• Strong understanding of print processes and networked printing environments
• Ability to work independently in the field while maintaining clear communication with clients and internal teams
• Strong time management and organizational skills
• Comfortable documenting service activity accurately and professionally in ticketing systems

Responsibilities

• Perform thorough and efficient equipment repairs to minimize repeat service calls and end‑user downtime
• Meet or exceed service‑level expectations for ticket response and resolution
• Build and maintain positive client relationships through professional communication and service delivery
• Accurately document service activity and updates in the service management system
• Serve as a technical resource for other service team members, supporting triage and device troubleshooting
• Develop and execute preventative maintenance schedules for assigned equipment
• Prioritize daily service activities and manage workload effectively
• Maintain organized and accurate parts inventory; coordinate with parts management as needed
• Follow established parts ordering, return, and inventory procedures
• Provide end‑user training on equipment operation and functionality when required
• Remain flexible and support other service team members as business needs evolve

Equal Employment Opportunity

CRB Workforce, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

If the above seems like a fit, then apply!!