Field Service Technician

Motion Recruitment; Gainesville (FL); On-site; USD 27,552 - 28,929; Part time

Job summary

A leading staffing and recruiting firm is seeking a Field Service Technician for a contract position in Gainesville, Florida. The candidate will upgrade and troubleshoot advanced commercial printers, providing on-site technical support in a collaborative environment. The ideal candidate will have at least 2-3 years of experience in field service with a strong customer service orientation, and be willing to travel extensively. This entry-level job offers competitive pay and opportunities for growth.

Qualifications

• 2 to 3+ years of field service experience with commercial printers.
• Extensive travel required (plane/car).
• Effective communication with various stakeholders.

Responsibilities

• Upgrade advanced commercial printers at retail locations.
• Replace printer parts and perform troubleshooting.
• Provide on-site technical support for clients.

Skills

Field service experience

Customer service skills

Mechanical aptitude

Communication skills

Ability to lift up to 50lbs

Tools

Windows operating systems

Microsoft Office Suite

Rufus

Job description

This range is provided by Motion Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$20.00/hr - $21.00/hr

Direct message the job poster from Motion Recruitment

Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.

Required Skills & Experience

• Minimum 2 to 3+ years of field service experience, specifically in commercial printers required
• Must be able to do extensive traveling via plane and / or car
• Must have commercial / large printer experience; Lexmark printer certification nice to have
• Experience working on commercial printers and have an electronics / mechanical aptitude
• Working knowledge of Windows operating systems, networks, databases and network security concepts and tools is required
• Working knowledge of the Microsoft Office application suite including MS Outlook
• Experience with multi-platform Windows O/S required
• Working knowledge of Rufus, Windows Server imaging, photo printing experience, ability to troubleshoot system connectivity, Windows configuration
• Ability to work independently in a retail environment
• Ability to lift up to 50lbs.
• Excellent customer service skills and professionalism
• Able to communicate effectively both written and verbally, with key stakeholders, leadership, partners, team members, other organizations, and customers
• Ability to coordinate and prioritize multiple tasks simultaneously while maintaining attention to detail and quality
• Demonstrated capability to achieve results in a fast-paced, client-driven environment

What You Will Be Doing

• Project focus on upgrading advanced commercial printers at retail locations
• Duties may include replacing printer parts, paper feed, power supply, changing the print head, changing toner drum, transfer belt, image unit
• Perform complex upgrades and troubleshooting of printers, servers, hard drives, and monitor systems
• Provide on-site technical support to internal or external customers in resolving complex or escalated technology issues on operational or maintenance aspects of system equipment
• Install and remove equipment and systems as required
• Responsible for day-to-day operation of applications and equipment and serve as a customer contact on technical and service-related problems
• Ensure that all schedules, transmission, on-line systems, and problems are resolved in an accurate and timely manner
• Serve as a liaison between customers, departments, and within the organization to lead problem resolution and change management processes
• Determine the most cost-effective repair / resolution to minimize customer downtime

Seniority level

Entry level

Employment type

Contract

Job function

Information Technology

Industries

Staffing and Recruiting