Field Service Tech I: Start-up & On-site Troubleshooting

Vertiv Group Corporation

Charlotte (NC)

On-site

USD 52,000 - 78,000

Full time

9 days ago

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Job summary

Vertiv Group Corporation in Charlotte, NC seeks a Field Technician to assist in start-up, commissioning, emergency service and troubleshooting of 480VAC bus duct systems and metering communications, along with mechanical repairs. You will build rapport with customers and coordinate with CRC, supervisors, and managers.

Ideal candidates hold a high school diploma or GED, 1+ year electrical experience, basic electrical theory knowledge, and proficiency with MS Office.

Qualifications

High School Diploma or GED.
ASMET.
1+ years of hands-on electrical environment.
Basic training in electrical theory and technologies.
Basic knowledge with electrical/electronic test equipment and fundamentals.
Mechanical aptitude.
MS Outlook, Word, and Excel skills.
Valid driver’s license is required.
Customer-first mindset.
Vision abilities required by this role.

Responsibilities

Assist in start-up commissioning, integration, emergency service and troubleshooting of Vertiv 480VAC bus duct systems.
Establish and maintain rapport with customers, co-workers and sales reps.
Evaluate operating conditions of equipment.
Interact with internal and external customers at all levels.
Manage own schedule and respond to emergency calls.
Strive for first-time fixes and timely communication.
Provide accurate time and expense reporting.
Drive continuous improvement.