Field Service Tech I, Busbar - Charlotte

Vertiv Group Corporation; Charlotte (NC); On-site; USD 52,000 - 78,000; Full time

Job summary

Vertiv Group Corporation in Charlotte, NC seeks a Field Technician to assist in start-up, commissioning, emergency service and troubleshooting of 480VAC bus duct systems and metering communications, along with mechanical repairs. You will build rapport with customers and coordinate with CRC, supervisors, and managers.

Ideal candidates hold a high school diploma or GED, 1+ year electrical experience, basic electrical theory knowledge, and proficiency with MS Office.

Qualifications

• High School Diploma or GED.
• ASMET.
• 1+ years of hands-on electrical environment.
• Basic training in electrical theory and technologies.
• Basic knowledge with electrical/electronic test equipment and fundamentals.
• Mechanical aptitude.
• MS Outlook, Word, and Excel skills.
• Valid driver’s license is required.
• Customer-first mindset.
• Vision abilities required by this role.

Responsibilities

• Assist in start-up commissioning, integration, emergency service and troubleshooting of Vertiv 480VAC bus duct systems.
• Establish and maintain rapport with customers, co-workers and sales reps.
• Evaluate operating conditions of equipment.
• Interact with internal and external customers at all levels.
• Manage own schedule and respond to emergency calls.
• Strive for first-time fixes and timely communication.
• Provide accurate time and expense reporting.
• Drive continuous improvement.

Skills

Electrical theory

Electrical testing

Mechanical aptitude

MS Office

Drivers license

Customer communication

Education

High School Diploma or GED

ASMET

Tools

Electrical test equipment

Job description

POSITION SUMMARY

A Field Technician is responsible for assisting in start-up commissioning, integration, emergency service and troubleshooting of Vertiv 480VAC electrical bus duct systems including iMPB, HPB, TOB and metering communications as well as mechanical repairs and modifications. The FT is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The FT is also required to maintain continuous communication with CRC, Supervisor, and direct manager.

RESPONSIBILITIES

• A Field Technician is responsible for assisting in start-up commissioning, integration, emergency service and troubleshooting of Vertiv 480VAC iMPB, HPB, TOB and communications.
• The Field Technician is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate
• Ability to evaluate the operating conditions of equipment
• Ability to interact comfortably with all levels of internal and external customers
• Must have the ability and self-motivation to manage one's own schedule
• Respond to emergency calls at customer’s request
• Strive to provide all customers a 'first time fix' for their equipment
• Provide accurate and timely communication to internal and external customers
• Monitoring and ensuring compliance with all safety policies, procedures, guidelines, and laws.
• Provide accurate and timely reporting of timecards, expense reports, etc
• Drive Continuous Improvement

QUALIFICATIONS

• High School Diploma or GED
• ASMET
• 1+ years of hands-on electrical environment
• Basic training in electrical theory and technologies.
• Basic knowledge with electrical/electronic test equipment and fundamentals
• Mechanical aptitude
• Standard computer skills including MS Outlook, Word, and Excel
• Valid driver’s license is required
• Foster a Customer-First Mindset
• Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

PHYSICAL & ENVIRONMENTAL DEMANDS

• Medium Lifting (30 Ibs. – 45 Ibs.)
• Heavy Lifting (over 50 Ibs.)
• Frequent Standing
• Frequent kneeling / crawling / stooping
• Frequent bending / twisting
• Frequent climbing (stairs, ladders)
• Frequent driving (car, van, truck)
• Extreme cold (below 32*)
• Extreme heat (above 100*)
• Noise Level (Medium / High need to shout to be heard)
• Working around moving machinery (fork-lifts, tractors)
• Protective Equipment Required (earplugs, gloves, eyewear, respirator, mask, etc.)
• Work outdoors (no effective protection from weather)

TIME TRAVEL REQUIRED

• 80%

Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, you will also be required to complete and pass a pre-employment background check.