Field Service Tech - Copier Equipment | Vehicle

Applied Innovation; Southfield (MI); Vor Ort; USD 40.000 - 54.000; Vollzeit

Benefits dieser Stelle

Competitive pay

Paid holidays

Benefits package

Zusammenfassung

Applied Innovation in Michigan is seeking a dependable Field Service Technician for a full-time, Monday–Friday schedule from 8:00 AM to 5:00 PM. You will service and maintain office equipment at customer sites with professionalism and care.

The role includes driving a company vehicle with gas card and training provided. Prior field service experience is helpful but not required, making you a hands-on problem solver passionate about technology and customer service.

Qualifikationen

• High School Diploma or equivalent required.
• Valid driver's license with a good driving record required.
• Factory certifications (Canon, Ricoh) preferred but not required.
• Knowledge of print drivers and basic network communication is helpful.
• Prior field service or technical repair experience is a plus, but not required.
• Strong mechanical and technical aptitude.
• Excellent organization, communication, and time management skills.
• Ability to plan work effectively and manage multiple service calls.
• Customer-focused mindset with a commitment to service excellence.
• Ability to work independently and as part of a team.
• Understanding and alignment with the organization's core values.

Aufgaben

• Repair, maintain, and service a wide variety of multifunctional copier devices.
• Maintain an assigned service territory and provide a high level of responsiveness and service quality.
• Diagnose and troubleshoot equipment issues efficiently and accurately.
• Collaborate with fellow technicians and internal teams to ensure customer service needs are met.
• Maintain accurate inventory of parts, tools, and service documentation.
• Follow established service procedures and safety guidelines.
• Operate a company vehicle in a safe, courteous, and professional manner
• Represent Applied Innovation positively in all customer interactions, serving as the face of the organization.
• Perform other duties as assigned.

Kenntnisse

Mechanical aptitude

Troubleshooting

Communication

Time management

Planning

Customer service

Teamwork

Core values

Ausbildung

High School Diploma or equivalent

Valid Driver's License

Tools

Canon certification

Ricoh certification

Jobbeschreibung

Applied Innovation in Michigan is seeking a dependable Field Service Technician for a full-time, Monday–Friday schedule from 8:00 AM to 5:00 PM. You will service and maintain office equipment at customer sites with professionalism and care.

The role includes driving a company vehicle with gas card and training provided. Prior field service experience is helpful but not required, making you a hands-on problem solver passionate about technology and customer service.