Copier & Office Equipment Field Technician (Company Vehicle)

Applied Innovation; Fort Wayne (IN); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

Paid holidays

PTO

Personal holiday

Job summary

Applied Innovation in Fort Wayne, IN seeks a dependable Field Service Technician for a full-time, Monday–Friday role from 8:00 AM to 5:00 PM. You will service and maintain office equipment at customer sites while representing the company with professionalism and care.

Training is provided; prior field experience is helpful but not required. You will drive a company vehicle, with a gas card and tools supplied.

Qualifications

• Strong mechanical and technical aptitude.
• Proven troubleshooting and problem-solving skills.
• Excellent organization, communication, and time management skills.
• Ability to plan work effectively and manage multiple service calls.

Responsibilities

• Repair, maintain, and service a wide variety of multifunctional copier devices.
• Maintain an assigned service territory and provide a high level of responsiveness and service quality.
• Diagnose and troubleshoot equipment issues efficiently and accurately.
• Collaborate with fellow technicians and internal teams to ensure customer service needs are met.
• Maintain accurate inventory of parts, tools, and service documentation.
• Follow established service procedures and safety guidelines.
• Operate a company vehicle in a safe, courteous, and professional manner
• Represent Applied Innovation positively in all customer interactions, serving as the face of the organization.
• Perform other duties as assigned.

Skills

Mechanical aptitude

Troubleshooting

Communication

Time management

Customer service

Independence

Team collaboration

Education

High School Diploma

Driver’s License

Canon certification

Ricoh certification

Print drivers knowledge

Job description

Applied Innovation in Fort Wayne, IN seeks a dependable Field Service Technician for a full-time, Monday–Friday role from 8:00 AM to 5:00 PM. You will service and maintain office equipment at customer sites while representing the company with professionalism and care.

Training is provided; prior field experience is helpful but not required. You will drive a company vehicle, with a gas card and tools supplied.