Field Service Supervisor: Lead Technicians to Excellence

DH Pace Company; Harlingen (TX); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

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Job summary

DH Pace Company, Inc. in Harlingen, TX is seeking a Service Supervisor to coordinate field employees and ensure customer satisfaction. The role emphasizes leadership, staffing decisions, and effective communication with customers and staff.

The ideal candidate brings 1–3 years of management experience, a valid driver's license, and a high school diploma or GED (Bachelor's degree preferred). The position offers comprehensive benefits and advancement opportunities within a long-established company.

Qualifications

• Minimum of 1-3 years of management or leadership experience.
• Excellent communication and organizational skills.
• Valid driver's license required.

Responsibilities

• Effectively manage the performance of technicians by establishing and enforcing customer service standards and expectations.
• Lead and develop staff for future advancement through coaching and training.
• Ensure workforce is efficiently managed to minimize negative labor variances.
• Determine staffing levels in accordance with company policies.

Skills

Leadership

Communication

Customer service

Management

Education

High School Diploma or GED

Bachelor's Degree preferred

Job description

DH Pace Company, Inc. in Harlingen, TX is seeking a Service Supervisor to coordinate field employees and ensure customer satisfaction. The role emphasizes leadership, staffing decisions, and effective communication with customers and staff.

The ideal candidate brings 1–3 years of management experience, a valid driver's license, and a high school diploma or GED (Bachelor's degree preferred). The position offers comprehensive benefits and advancement opportunities within a long-established company.