Commercial Operations Manager

Dhpace; Harlingen (TX); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Paid time off

Job summary

DH Pace Company, Inc. in Harlingen, TX, seeks an Operations Manager to lead the commercial operations department, overseeing installation and/or service teams in the Harlingen area. Prior experience managing service or installation teams for mechanical/electrical products is preferred.

Bachelor's degree is preferred; strong leadership, project management, and customer service skills are essential. The role requires a hands-on, high-activity environment with deadlines and performance reviews.

Qualifications

• Leadership for commercial operations teams.
• Strong communication with customers and internal stakeholders.
• Ability to manage multiple projects and prioritize deadlines.

Responsibilities

• Lead and oversee commercial operations and personnel associated with efficiently, effectively, safely, and profitably
• Manage and improve operational processes and procedures with the objective of providing maximum profit and return with an emphasis on customer satisfaction and return business
• Effectively manage operations to ensure sold jobs are timely scheduled and skillfully performed to achieve divisional budgeted sales and gross profit objectives
• Collaborate to ensure operating budgets and sales goals align and are on track monthly
• Deliver Profit Dollars and the return on sales that meets or exceeds the yearly financial budget/forecast
• Establish objectives and action plans and ensure all are consistent with corporate objectives
• Hire, train and develop new employees; improve individual performance through daily coaching, project outcomes, Scorecard reviews, and performance reviews
• Effectively lead meetings, set performance expectations and hold employees accountable
• Communicate with customers directly to solicit feedback, solve problems and/or learn of new sales opportunities

Skills

Team leadership

Communication

Problem solving

Education

Bachelor's degree preferred

Job description

DH Pace Company, Inc. in Harlingen, TX, seeks an Operations Manager to lead the commercial operations department, overseeing installation and/or service teams in the Harlingen area. Prior experience managing service or installation teams for mechanical/electrical products is preferred.

Bachelor's degree is preferred; strong leadership, project management, and customer service skills are essential. The role requires a hands-on, high-activity environment with deadlines and performance reviews.