Service Supervisor - Lead Field Tech Team

DH Pace Company; Seattle, Northern (WA, KY); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health benefits

PTO & holidays

Life and disability insurance

401(k) with match

Health Savings Account & FSA

Voluntary benefits

Employee discounts

Competitive compensation

Job summary

DH Pace Company, Inc. in Seattle, WA seeks a Service Supervisor to coordinate field employees and deliver customer‑centric service. You will lead technicians, manage schedules, ensure safety and compliance, and drive continuous improvement in field operations.

The role requires 1–3 years of leadership experience, a valid driver’s license, and a high school diploma or GED (Bachelor’s degree preferred). Competitive benefits and growth opportunities are provided.

Qualifications

• Minimum 1–3 years of management or leadership experience.
• High School Diploma or GED required; Bachelor's Degree preferred.
• Must possess valid driver’s license.
• Excellent communication and organizational skills.

Responsibilities

• Coordinate field technicians to ensure customer satisfaction.
• Provide leadership and development for staff.
• Optimize staffing levels and comply with policies.
• Ensure accurate work orders and inventory handling at the warehouse.

Skills

Leadership

Communication

Organizational skills

Mechanical aptitude

Customer service

Education

High School Diploma or GED

Bachelor's Degree preferred

Job description

DH Pace Company, Inc. in Seattle, WA seeks a Service Supervisor to coordinate field employees and deliver customer‑centric service. You will lead technicians, manage schedules, ensure safety and compliance, and drive continuous improvement in field operations.

The role requires 1–3 years of leadership experience, a valid driver’s license, and a high school diploma or GED (Bachelor’s degree preferred). Competitive benefits and growth opportunities are provided.