Field Service Supervisor: Lead Tech Team & Ops

Ohio Cat; Troy (OH); Vor Ort; USD 70.000 - 100.000; Vollzeit

Benefits dieser Stelle

401(k): Match and employer discretion

Health Insurance: HSA with match

Credit Union membership

Life and Disability Insurance

Educational Scholarships

Bonus potential

Zusammenfassung

Ohio CAT, a division of Ohio Machinery Co., is seeking a Field Service Supervisor to lead our Field Service team of Technicians and Coordinators. You will manage daily operations, communicate with customers, and guide staff development and process improvements to ensure a high-performance service department.

The role emphasizes leadership, hands-on supervision, and ongoing training to maintain top service quality in a dynamic industry. Join a company committed to growth and world-class service.

Qualifikationen

• High School diploma or equivalent required.
• 3+ years of supervisory experience required.
• Industry knowledge of Heavy Equipment with a technical background.

Aufgaben

• Lead the Field Service team, including Technicians and Coordinators, and manage day-to-day operations of the Field Service Department.
• Communicate effectively with customers and drive service excellence.
• Develop and train employees and participate in process reviews for efficiency and effectiveness.
• Support growth and ensure the service staff delivers top performance.

Kenntnisse

Leadership

Communication

Customer interaction

Organizational skills

Caterpillar systems

Jobbeschreibung

Ohio CAT, a division of Ohio Machinery Co., is seeking a Field Service Supervisor to lead our Field Service team of Technicians and Coordinators. You will manage daily operations, communicate with customers, and guide staff development and process improvements to ensure a high-performance service department.

The role emphasizes leadership, hands-on supervision, and ongoing training to maintain top service quality in a dynamic industry. Join a company committed to growth and world-class service.