HVAC Service Supervisor - Lead Technicians & Field Support

Ohio Cat; Bedford (OH); Vor Ort; USD 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

401(k) match

Health insurance (HSA)

Credit Union membership

Life Insurance

Short/Long Disability

Educational Scholarships

Bonus potential

Zusammenfassung

Ohio Cat is seeking a Service Supervisor to oversee technicians and support our Oakwood RS operation. You will schedule and prioritize shop and field work, lead the service team to ensure safe, efficient, and profitable operations.

You will assist in quoting customers and reviewing work orders before invoicing, handle calls from customers, and help implement policies related to Equipment Builds, Equipment Service, and Field Service.

Qualifikationen

• High school diploma or equivalent required.
• 3–5 years of industry experience.
• Technical knowledge of HVAC equipment required.
• Prior supervisory experience required.

Aufgaben

• Schedule and prioritize work in the Oakwood shop and field service.
• Lead the shop service team to ensure efficient, safe, and profitable operation.
• Assist in providing quotes for customers and review work orders before invoicing.
• Handle inbound calls from internal and external customers and support policy implementation.

Kenntnisse

HVAC knowledge

Supervisory experience

Reading wiring diagrams

Multi-tasking

Customer service

Communication skills

Safety awareness

Prioritizing work

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Ohio Cat is seeking a Service Supervisor to oversee technicians and support our Oakwood RS operation. You will schedule and prioritize shop and field work, lead the service team to ensure safe, efficient, and profitable operations.

You will assist in quoting customers and reviewing work orders before invoicing, handle calls from customers, and help implement policies related to Equipment Builds, Equipment Service, and Field Service.