Field Service Supervisor - Lead Tech Team & Lean Six Sigma

Genuine Parts Company; Blairsville (Indiana County); On-site; USD 65,000 - 90,000; Full time

Job summary

Genuine Parts Company is seeking a Field Service Supervisor to lead a field service team and oversee technicians to ensure work is performed safely and to standard. Under limited supervision, you will guide daily operations, schedule service jobs, and ensure compliance with SOPs, KPIs and Lean Six Sigma programs.

You will assist with hiring and training, track technician qualifications, and review quotes with managers.

Qualifications

• Typically requires an associate's degree and five or more years of related experience.

Responsibilities

• Lead field service team and oversee technicians to ensure effective work.
• Develop and implement best practices to enhance growth.
• Schedule service jobs and assign personnel.
• Ensure technicians have proper training and certifications.
• Adhere to SOPs, KPIs, and Lean Six Sigma programs.
• Assist with hiring and track training for technicians.
• Review jobs for quotes with management.

Skills

Field service duties

Team collaboration

Positive work ethic

Interpersonal skills

Analytical problem-solving

Calm under pressure

Communication skills

Education

Associate degree

Job description

Genuine Parts Company is seeking a Field Service Supervisor to lead a field service team and oversee technicians to ensure work is performed safely and to standard. Under limited supervision, you will guide daily operations, schedule service jobs, and ensure compliance with SOPs, KPIs and Lean Six Sigma programs.

You will assist with hiring and training, track technician qualifications, and review quotes with managers.