Field Service Operations Coordinator

LHH; Pasadena (CA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K plan

Paid leave

Job summary

LHH is seeking a highly organized Field Service Administrative Coordinator in Pasadena, CA to support service operations and field personnel. The role oversees onboarding, documentation, scheduling, reporting, training coordination, compliance tracking, and general office tasks.

The ideal candidate will have 2+ years of administrative experience, strong communication skills, and proficiency with Microsoft Office and Google Workspace.

Qualifications

• Two or more years of administrative support experience preferred, especially in construction, contracting, or service operations.
• Strong written and verbal communication and customer service skills.
• Proficiency in Microsoft Office, Google Workspace, and general computer applications.
• Excellent organizational skills, accuracy and attention to detail.
• Ability to handle confidential information professionally and discreetly.
• Strong multitasking, problem-solving, and time-management skills.
• Ability to learn new software and processes, work independently, and collaborate with multiple departments.
• Reliable attendance and flexibility to work overtime as needed.

Responsibilities

• Provide general administrative support, including phones, correspondence, filing, scanning, data entry, and report preparation.
• Coordinate onboarding and offboarding, background checks, employment documentation, and confidential personnel records.
• Maintain employee files, training records, safety meeting documentation, certifications, and attendance records.
• Coordinate meetings, travel arrangements, training registrations, and employee schedules.
• Prepare monthly reports, safety meeting agendas, headcount reports, and personnel change documentation.
• Track employee vacation requests, technician information, vehicle records, and equipment or telecommunications requests.
• Process certificates of insurance and monitor renewals and compliance documentation.
• Communicate with HR, Payroll, management, field personnel, and external customers to ensure timely and accurate processing.
• Support department projects and additional administrative duties as assigned.

Skills

Administrative support

Communication

Multitasking

Time management

Customer service

Learning new software

Education

High school diploma

Tools

Microsoft Office

Google Workspace

Job description

LHH is seeking a highly organized Field Service Administrative Coordinator in Pasadena, CA to support service operations and field personnel. The role oversees onboarding, documentation, scheduling, reporting, training coordination, compliance tracking, and general office tasks.

The ideal candidate will have 2+ years of administrative experience, strong communication skills, and proficiency with Microsoft Office and Google Workspace.