Field Service Coordinator

LHH; Pasadena (CA); Presencial; USD 42.000 - 64.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

401K plan

Paid leave

Descripción de la vacante

LHH is seeking a highly organized Field Service Administrative Coordinator in Pasadena, CA to support service operations and field personnel. The role oversees onboarding, documentation, scheduling, reporting, training coordination, compliance tracking, and general office tasks.

The ideal candidate will have 2+ years of administrative experience, strong communication skills, and proficiency with Microsoft Office and Google Workspace.

Formación

• Two or more years of administrative support experience preferred, especially in construction, contracting, or service operations.
• Strong written and verbal communication and customer service skills.
• Proficiency in Microsoft Office, Google Workspace, and general computer applications.
• Excellent organizational skills, accuracy and attention to detail.
• Ability to handle confidential information professionally and discreetly.
• Strong multitasking, problem-solving, and time-management skills.
• Ability to learn new software and processes, work independently, and collaborate with multiple departments.
• Reliable attendance and flexibility to work overtime as needed.

Responsabilidades

• Provide general administrative support, including phones, correspondence, filing, scanning, data entry, and report preparation.
• Coordinate onboarding and offboarding, background checks, employment documentation, and confidential personnel records.
• Maintain employee files, training records, safety meeting documentation, certifications, and attendance records.
• Coordinate meetings, travel arrangements, training registrations, and employee schedules.
• Prepare monthly reports, safety meeting agendas, headcount reports, and personnel change documentation.
• Track employee vacation requests, technician information, vehicle records, and equipment or telecommunications requests.
• Process certificates of insurance and monitor renewals and compliance documentation.
• Communicate with HR, Payroll, management, field personnel, and external customers to ensure timely and accurate processing.
• Support department projects and additional administrative duties as assigned.

Conocimientos

Administrative support

Communication

Multitasking

Time management

Customer service

Learning new software

Educación

High school diploma

Herramientas

Microsoft Office

Google Workspace

Descripción del empleo

Position Summary

We are seeking a highly organized and customer-focused Field Service Administrative Coordinator to provide administrative support to service operations and field personnel. This role is responsible for employee onboarding and documentation, scheduling, reporting, training coordination, compliance tracking, and general office support. The ideal candidate has strong communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

Key Responsibilities

• Provide general administrative support, including phones, correspondence, filing, scanning, data entry, and report preparation.
• Coordinate onboarding and offboarding, background checks, employment documentation, and confidential personnel records.
• Maintain employee files, training records, safety meeting documentation, certifications, and attendance records.
• Coordinate meetings, travel arrangements, training registrations, and employee schedules.
• Prepare monthly reports, safety meeting agendas, headcount reports, and personnel change documentation.
• Track employee vacation requests, technician information, vehicle records, and equipment or telecommunications requests.
• Process certificates of insurance and monitor renewals and compliance documentation.
• Communicate with HR, Payroll, management, field personnel, and external customers to ensure timely and accurate processing.
• Support department projects and additional administrative duties as assigned.

Qualifications

• High school diploma or equivalent required.
• Two or more years of administrative support experience preferred, particularly in construction, contracting, or service operations.
• Strong written and verbal communication and customer service skills.
• Proficiency in Microsoft Office, Google Workspace, and general computer applications.
• Excellent organizational skills, accuracy, and attention to detail.
• Ability to handle confidential information professionally and discreetly.
• Strong multitasking, problem-solving, and time-management skills.
• Ability to learn new software and processes, work independently, and collaborate with multiple departments.
• Reliable attendance and flexibility to work overtime as needed.

Benefits include medical, dental, vision, additional voluntary benefits, 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

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