Field Service Manager, Robotics—Healthcare (Equity)

Intuitive; California; Presencial; USD 120.000 - 180.000; Jornada completa

Descripción de la vacante

Intuitive in California seeks a Field Service Manager to lead our regional service teams, ensuring exceptional, timely support for customers and optimized field operations. You will coach and mentor direct reports, manage performance, coordinate with back-office and commercial partners, and drive improvements through data-driven decisions while traveling 50%–75% to visit customers and sites.

Join a global leader in robotic-assisted surgery and minimally invasive care, where your work helps

Formación

• Bachelor’s Degree preferred in mechanical, biomedical, electronics engineering, or equivalent.
• 5 years hands-on field experience as a field service representative.
• 3 years as a manager in the medical industry or equivalent preferred.
• Familiarity with hospital operating room protocols and anatomy knowledge a plus.
• Ability to travel 50% - 75%.

Responsabilidades

• Identify and attract talented employees who raise the bar for the team.
• Coach and develop employees to improve their impact and achieve their potential.
• Create synergistic, collaborative team environments encouraging trust, respect and cooperation among team members.
• Demonstrate ability to consistently deliver results.
• Use data and metrics to track progress towards and achievement of desired results, and continuously evaluate and communicate business health.
• Communicate team performance to management through metrics.
• Monitor the use of resources and proactively recommend adjustments when suboptimal.
• Demonstrate strong, consistent knowledge of the day-to-day activities of their team, and how those activities support the organization’s strategy and goals.

Conocimientos

Leadership

People management

Field service experience

Communication

Travel 50-75%

Educación

Bachelor’s Degree preferred in mechanical, biomedical, electronics engineering, or equivalent

Descripción del empleo

Intuitive in California seeks a Field Service Manager to lead our regional service teams, ensuring exceptional, timely support for customers and optimized field operations. You will coach and mentor direct reports, manage performance, coordinate with back-office and commercial partners, and drive improvements through data-driven decisions while traveling 50%–75% to visit customers and sites.

Join a global leader in robotic-assisted surgery and minimally invasive care, where your work helps