Field Service Manager: Lead Techs, Elevate Safety & Quality

Lunova Group; Charlotte (NC); On-site; USD 105,000 - 145,000; Full time

Job summary

Lunova Group is seeking a Field Service Manager to lead a team of skilled technicians across the Charlotte market. You will balance field leadership, technical support, safety oversight, and operational management to ensure projects and repairs are completed safely, efficiently, and to a high standard.

Join Lunova Group and lead in HVAC, electrical, facilities maintenance, or other technical service environments, with industry-specific training provided and strong growth opportunities in a

Qualifications

• Experience managing technicians or field crews in a technical environment.
• Strong communication and relationship-building skills.
• Ability to analyze operational data and make informed decisions.
• Experience balancing field leadership with operations management.

Responsibilities

• Oversee daily repair operations and support technicians in the field.
• Provide coaching, troubleshoot technical challenges, and ensure safety compliance.
• Assist with workforce planning and coordinate with internal teams for project execution.
• Monitor service quality, productivity, and customer satisfaction metrics.
• Collaborate with sales and estimating teams to develop repair scopes and materials.

Skills

Field service leadership

Team coaching

Operational analysis

Safety compliance

Customer service

Job description

Lunova Group is seeking a Field Service Manager to lead a team of skilled technicians across the Charlotte market. You will balance field leadership, technical support, safety oversight, and operational management to ensure projects and repairs are completed safely, efficiently, and to a high standard.

Join Lunova Group and lead in HVAC, electrical, facilities maintenance, or other technical service environments, with industry-specific training provided and strong growth opportunities in a