Senior HVAC/R Field Service Leader

Helios HVACR Services; Philadelphia (Philadelphia County); Sur place; USD 95 000 - 105 000; Plein temps

Avantages offerts par ce poste

Health benefits

401(k)

PTO

Career growth

Bonus programs

Company vehicle

Helios University

Résumé du poste

Helios HVACR Services in the United States is seeking an experienced HVAC/R Service Manager to lead field teams, support service delivery on job sites, and uphold safety and quality while meeting SLAs, traveling across assigned states with field teams to drive continuous improvement through Helios University.

You will balance hands-on field leadership with administrative duties including reporting, scheduling, performance management, and documentation, reporting to the Regional Director of

Qualifications

• 5+ years of hands-on HVAC/R field experience.
• Previous experience in HVAC/R service management or field leadership.
• Universal EPA certification.
• Valid driver’s license and ability to travel regularly to job sites within the assigned area.

Responsabilités

• Maintain a consistent field presence, visiting job sites to support service delivery.
• Coach and develop Field Supervisors and Technicians to improve technical capabilities and customer satisfaction.
• Oversee reporting, scheduling, performance management, documentation, and operational planning.
• Participate in recruiting, onboarding, and training of field personnel.
• Monitor SLAs, response times, and overall service performance; ensure safety and quality.

Connaissances

HVAC/R field experience

EPA certification

Driver's license

Field leadership

Description du poste

Helios HVACR Services in the United States is seeking an experienced HVAC/R Service Manager to lead field teams, support service delivery on job sites, and uphold safety and quality while meeting SLAs, traveling across assigned states with field teams to drive continuous improvement through Helios University.

You will balance hands-on field leadership with administrative duties including reporting, scheduling, performance management, and documentation, reporting to the Regional Director of