Field Service Lead - Team Growth, Training & Lean KPIs

Motion Industries (MOT); Elkview (WV); On-site; USD 70,000 - 100,000; Full time

Job summary

Motion Industries in the United States seeks a Field Service Supervisor to lead a field service team of technicians in Elkview, WV. You will oversee daily operations, assign jobs, ensure equipment is ready, and enforce SOPs, KPIs, and Lean Six Sigma practices.

The role emphasizes hiring and training, maintaining safety, and delivering on customer expectations. Strong communication, coaching, and problem-solving skills are essential, as is the ability to work in the field and manage multiple

Qualifications

• Lead field service team to meet customer requirements.
• Schedule service jobs and assign personnel.
• Ensure technicians have proper training and certifications.
• Maintain SOPs, KPIs, and Lean Six Sigma practices.
• Assist in hiring and training Field Service Technicians.
• Track training for each technician.

Responsibilities

• Lead field service team to meet customer requirements.
• Schedule service jobs and assign personnel.
• Ensure technicians have proper training and certifications.
• Maintain SOPs, KPI, and Lean Six Sigma compliance.
• Assist in hiring and training field service technicians.
• Track training for each technician.

Skills

Field service

Team leadership

Communication

Analytical skills

Problem solving

Education

Associate degree

Job description

Motion Industries in the United States seeks a Field Service Supervisor to lead a field service team of technicians in Elkview, WV. You will oversee daily operations, assign jobs, ensure equipment is ready, and enforce SOPs, KPIs, and Lean Six Sigma practices.

The role emphasizes hiring and training, maintaining safety, and delivering on customer expectations. Strong communication, coaching, and problem-solving skills are essential, as is the ability to work in the field and manage multiple