Field Service Lead: Pest Management & Training

Rentokil Pest Control Ltd.; Lake Michigan Beach (MI); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Disability insurance

Life insurance

401(k) with match

Tuition reimbursement

Holidays & floating holidays

Training & development

Job summary

Rentokil Pest Control Ltd. is seeking a field training supervisor to oversee delivery of quality pest management services. You will directly guide service professionals, coach and monitor performance, and ensure compliance with company standards across customer accounts.

This role emphasizes hands-on field coaching and regular in-field presence, ensuring consistent service quality and adherence to safety protocols.

Qualifications

• Must read and interpret documents such as safety rules and manuals.
• Effective coaching, teaching and mentoring skills.
• Knowledge of service protocols for pest and rodent management.
• Operates company vehicle following state laws and safety standards.

Responsibilities

• Directs, monitors and motivates service professionals to provide quality service to all customers.
• Provides continuous, up-to-date in-field training and coaching to service professionals.
• Inspects pest management work to ensure compliance with standards.
• Conducts random quality audits of accounts to meet branch goals.
• Spends at least 90% of time in the field with service professionals.

Skills

In-field training

Coaching

Supervision

Quality monitoring

Education

High school diploma or GED

Tools

None

Job description

Rentokil Pest Control Ltd. is seeking a field training supervisor to oversee delivery of quality pest management services. You will directly guide service professionals, coach and monitor performance, and ensure compliance with company standards across customer accounts.

This role emphasizes hands-on field coaching and regular in-field presence, ensuring consistent service quality and adherence to safety protocols.