Field Operations Supervisor — Pest Management Training Lead

Rentokil Pest Control Ltd.; Lake Michigan Beach (MI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Training programs

Tuition reimbursement

401(k) plan

Paid holidays

Floating holidays

Growth opportunities

Job summary

Rentokil Pest Control Ltd. in Michigan seeks a Field Training Supervisor responsible for in-field training, coaching and supervision of service professionals, ensuring quality service and compliance with standards.

The role involves directing, monitoring and motivating staff, with hands-on field presence at least 90% of the time. You will inspect pest management work, conduct quality audits, and uphold safety and PPE requirements.

Qualifications

• Ability to read and interpret documents such as safety rules, operating and procedural manuals.
• Effective coaching, teaching, mentoring skills.
• Knowledge of service protocols/application requirements for commercial pest and rodent management.
• Operates a commercial, company assigned vehicle in accordance with state laws and company safety standards at all times.

Responsibilities

• In-field training, coaching, supervision and monitoring of delivery of quality service to all customers by the company’s service professionals.
• Inspects pest management work performed by service professionals to ensure compliance with company standards.
• Conducts random quality audits of accounts in compliance with branch goals.
• Will be in the field with service professionals at the minimum of 90% of the time.

Skills

Reading safety rules manuals

Coaching skills

Service protocols knowledge

Safe vehicle operation

Education

High school diploma or GED

Job description

Rentokil Pest Control Ltd. in Michigan seeks a Field Training Supervisor responsible for in-field training, coaching and supervision of service professionals, ensuring quality service and compliance with standards.

The role involves directing, monitoring and motivating staff, with hands-on field presence at least 90% of the time. You will inspect pest management work, conduct quality audits, and uphold safety and PPE requirements.