Field Service Supervisor — Lead & Train Pest Pros

Rentokil North America; Lansing (MI); On-site; USD 59,000 - 76,000; Full time

Benefits offered by this job

Health benefits

401(k) plan with company-matching

Vacation and sick days

Job summary

Rentokil North America is seeking a Field Training Manager to lead in-field training and coaching for service professionals in Michigan. The role emphasizes delivering high-quality pest control services in a field-heavy environment and ensuring compliance with company standards.

The position requires hands-on coaching, strong communication, and the ability to work in the field 90% of the time, with a focus on safety and route readiness. Immediate benefits and growth opportunities are highlighted.

Qualifications

• High school diploma or GED required.
• 2-year degree preferred but not required.
• 1-2 years of industry experience required.
• 3+ years of industry experience preferred.
• Ability to read and interpret safety rules and manuals.
• Effective coaching and mentoring skills are essential.

Responsibilities

• Directs, monitors and motivates service professionals to provide quality service to all customers.
• Provides continuous, up-to-date in-field training and coaching to service professionals.
• Inspects pest management work performed by service professionals to ensure compliance with company standards.
• Conducts random quality audits of accounts in compliance with branch goals.
• Takes responsibility of servicing pest routes when necessary.
• Will be in the field with service professionals at the minimum of 90% of the time.

Skills

Coaching

In-field training

Mentoring

Verbal communication

Reading safety procedures

Education

High School Diploma or GED

2-year degree preferred

Job description

Rentokil North America is seeking a Field Training Manager to lead in-field training and coaching for service professionals in Michigan. The role emphasizes delivering high-quality pest control services in a field-heavy environment and ensuring compliance with company standards.

The position requires hands-on coaching, strong communication, and the ability to work in the field 90% of the time, with a focus on safety and route readiness. Immediate benefits and growth opportunities are highlighted.