Field Service Lead: Electrical Startups & Mentorship

Industrial Electric Manufacturing; Columbus (OH); Presencial; USD 90.000 - 120.000; Jornada completa

Descripción de la vacante

IEM (Industrial Electric Manufacturing) is seeking a Field Service Lead to manage a team of technicians and engineers delivering start-up, commissioning, and maintenance at customer sites. The role blends hands-on field work with leadership across approximately 8 technicians supporting multiple sites.

You will lead start-up activities, provide on-the-job training, and serve as the technical lead for complex troubleshooting while coordinating with project managers and support teams.

Formación

• Minimum 2 years field service experience focused on start-up and commissioning.
• Experience with switchgear, electrical distribution, and control systems preferred.
• Ability to work independently with minimal supervision.
• Strong teamwork and communication skills.

Responsabilidades

• Lead start-up and commissioning across multiple sites to ensure on-time completion.
• Provide daily supervision, mentorship, and training to field service technicians.
• Serve as technical lead for product expertise and advanced troubleshooting.
• Travel to facilities for training, tests, and shop testing.
• Identify project risks and report to management for action.
• Coordinate with commercial and admin teams for scope outside start-up.
• Ensure teams have tools, materials, and documentation.
• Report product or quality concerns and collaborate with engineering.

Conocimientos

Team Leadership

Technical Expertise

Planning & Coordination

Customer Focus

Problem-Solving

Safety & Compliance

Communication

Organization & Execution

Educación

Associate degree or equivalent

Military experience acceptable

Descripción del empleo

IEM (Industrial Electric Manufacturing) is seeking a Field Service Lead to manage a team of technicians and engineers delivering start-up, commissioning, and maintenance at customer sites. The role blends hands-on field work with leadership across approximately 8 technicians supporting multiple sites.

You will lead start-up activities, provide on-the-job training, and serve as the technical lead for complex troubleshooting while coordinating with project managers and support teams.